Privacy and Cookie Policy
Website: https://www.birminghamrepointing.co.uk/
Business name: Birmingham Repointing
Last updated: 13 May 2026
Introduction
This Privacy and Cookie Policy explains how Birmingham Repointing collects, uses, stores and protects personal data when individuals visit the website, submit an enquiry, request a quote, or otherwise contact the business through the website. The website advertises through Google and Meta platforms, so this policy also explains how analytics, advertising and consent-based cookies may be used.
Who is responsible for personal data
Birmingham Repointing is the data controller for the personal data collected through the website and related enquiries. The website itself is hosted on the Wix platform, which provides website infrastructure and related privacy controls.
Business contact details shown on the website include the following:
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Birmingham Repointing
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Kings Court Business Centre, 17 School Road, Hall Green, Birmingham, B28 8JG
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Telephone: 0121 667 9930
What information may be collected
The website and business may collect personal information that visitors provide directly, including name, telephone number, email address, postal address, and any details submitted in quote requests, contact forms, emails or telephone enquiries. Information about the property, requested services, uploaded images and project details may also be collected where relevant to pricing, surveys or carrying out the work.
Technical and usage information may also be collected automatically when someone visits the site, including IP address, device type, browser information, pages viewed, referring source, and interactions with the website, depending on the visitor's cookie choices and browser settings. If Google or Meta advertising tools are enabled, aggregated or event-level information relating to ad clicks, conversions, remarketing audiences and site visits may also be received, subject to consent requirements.
How information is collected
Personal data may be collected in three main ways:
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Directly from the visitor, for example when a contact form is completed, a quote is requested, an email is sent or a phone call is made.
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Automatically through cookies and similar technologies used by Wix and by approved third-party tools connected to the site.
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Through advertising and analytics services, including Google and Meta, where those services are connected to the website and the visitor has given any required consent.
How personal data is used
Personal data may be used to respond to enquiries, provide quotations, arrange surveys, deliver services, maintain customer records and handle follow-up communications connected with requested work. It may also be used to operate, secure and improve the website, understand visitor behaviour, and assess the effectiveness of online advertising campaigns run through Google and Meta.
Where legally permitted, personal data may also be used to prevent misuse of the website, keep records for tax or legal compliance, and establish, exercise or defend legal claims. Personal data is not sold to third parties.
Lawful bases for processing
Personal data is processed on one or more lawful bases under UK data protection law, depending on the context. These may include taking steps at the request of the individual before entering into a contract, performing a contract, complying with legal obligations, pursuing legitimate business interests, and relying on consent where consent is required, especially for non-essential cookies and advertising-related technologies.
Marketing and advertising
The business advertises on Google and Meta platforms such as Facebook and Instagram, and the website may use associated tags, pixels or similar technologies to measure ad performance, track enquiries and support remarketing audiences where permitted. This may include tools such as Google Ads conversion tracking, Google remarketing features, Google Analytics integrations, Meta Pixel and related ad measurement technologies, depending on the final site setup in Wix.
Where consent is required, those advertising and analytics technologies should only run after the visitor has accepted the relevant cookie categories through the website's consent controls. Visitors can also manage personalised advertising through their Google and Meta account settings in addition to the controls available on the website.
Sharing personal data
Personal data may be shared with service providers who help operate the website or business, including Wix as the site platform provider, analytics and advertising partners, IT providers, and professional advisers where necessary. Information may also be disclosed where required by law, regulation, court order, insurance requirement, or for the purpose of protecting legal rights and preventing fraud or misuse.
Where third-party providers process data outside the UK, appropriate safeguards should be used where required under data protection law. The exact providers in use may change from time to time as the website and marketing setup changes.
Data retention
Personal data should only be kept for as long as necessary for the purposes for which it was collected, including responding to enquiries, delivering services, maintaining business records and complying with legal, tax, insurance or dispute-resolution obligations. Enquiry and customer records are commonly retained for a reasonable business and compliance period, after which they should be securely deleted or anonymised where no longer needed.
Data security
Reasonable technical and organisational measures should be used to protect personal data against unauthorised access, misuse, loss or disclosure. Wix states that it provides privacy and security controls for site owners, but no internet-based system can be guaranteed completely secure.
Individual rights
Under UK data protection law, individuals may have the right to request access to their personal data, request correction of inaccurate data, request erasure, object to certain processing, request restriction of processing, and request data portability where applicable. Individuals may also withdraw consent at any time where processing is based on consent, including changing cookie preferences for future website activity.
Requests can be made using the contact details listed on the website. Individuals also have the right to complain to the Information Commissioner's Office if they believe their data has been handled unlawfully.
Cookies
Cookies are small text files and similar technologies that are placed on a device when a website is visited. On a Wix website, some cookies may be essential to site operation, while others may be used for analytics, preferences and advertising depending on the tools connected to the site and the visitor's consent choices.
Types of cookies that may be used
Strictly necessary cookies
These cookies help the website function properly and may support security, fraud prevention, network management, form delivery and other essential Wix site features. Because they are necessary for the operation of the site, they do not usually require consent under UK cookie rules.
Functional or preference cookies
These cookies may remember choices such as language, consent settings or other site preferences to improve the browsing experience. Their use should be reflected in the site's consent settings where required.
Analytics cookies
These cookies help measure how visitors use the site, such as which pages are viewed, how visitors arrived on the site and how they interact with content. Where Google Analytics or similar tools are active, these cookies should be treated as non-essential unless configured in a way that removes the consent requirement under applicable rules, which is not the usual approach for marketing-led sites.
Advertising and targeting cookies
These cookies may be set by Google, Meta or related partners to support ad measurement, conversion tracking, audience creation and remarketing. They are non-essential and should not be set before valid consent is obtained from UK users.
Google and Meta technologies
The website may use Google technologies, including Google Ads conversion tracking, Google remarketing tags, Google Analytics and Google Consent Mode, depending on the final configuration in Wix. The website may also use Meta technologies, including the Meta Pixel, for ad attribution, conversion measurement, audience building, and remarketing.
If these tools are enabled, the website's cookie banner or privacy controls should give visitors a clear choice to accept, reject or manage non-essential cookies before those technologies are activated. Consent choices should be capable of being updated later through an accessible privacy or cookie settings link on the website.
Managing cookies
Visitors can usually manage cookies through the website's consent banner and through their web browser settings. Browser controls may allow cookies to be blocked or deleted, although doing so can affect site functionality.
Google also provides controls for ad personalisation, and Meta provides ad preference controls within its platforms. These external controls complement, rather than replace, the choices presented on the website itself.
This website is hosted on the Wix platform. Wix may place strictly necessary cookies and similar technologies needed for security, performance and core website functions. Additional analytics and advertising technologies, including Google and Meta tools, are only used where enabled on the site and, where legally required, where the visitor has provided consent through the site's cookie controls.
Changes to this policy
This policy may be updated from time to time to reflect changes to the website, legal requirements, marketing tools or business practices. The latest version should always be the version published on the website.